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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
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Roman Schneider

Clients Speak For Themselves

We use Booking Manager every day. I like the possibility of having the access to the system from my mobile phone, so even in the evening when I am with my friends I can check the best offers and create direct options or bookings.

Roman Schneider,
Deputy Manager, Seawolf 21 8 2 37
dr. Simone Morelli

Clients Speak For Themselves

With Booking Manager System, I can automatically send booking confirmations, display financial statistics and track overdue payments. It’s all there.

dr. Simone Morelli,
CEO, North Sardinia Sail 21 8 2 37
Tamara Jadrić

Clients Speak For Themselves

Booking Manager is our exclusive system for managing options and bookings and we really rely on it. It helps us plan our discount strategy by giving us overview of competitors in real time. Additionally, System enables us to create advanced reports important for our management.

Tamara Jadrić ,
CSO, Adriatic Sailing 21 8 2 37