Elevate your customer satisfaction by mastering the simplified check-in process. In this insightful workshop, you’ll learn how to streamline the check-in experience, ensuring your clients enjoy a smooth and stress-free start to their charter. Here’s what you’ll learn:
- Send Base Information: Easily send essential base information to your clients, ensuring they have all the details they need before they even arrive.
- Get All Documents in Advance with Crew List Link: Simplify document management by sending clients a crew list link to gather all the required information in advance, eliminating last-minute paperwork.
- Easily Send Contracts and Charter Documents: Effortlessly send contracts and other important charter documents, allowing clients to review and sign them digitally before the check-in process.
- My Trip Link: Share a personalized "My Trip" link with clients, containing all booking details—from base information and crew lists to extras, payments, and important documents—all in one place.
- Add Last-Minute Extra Services with Ease: Quickly add last-minute extra services with just a few clicks, using the scanner to instantly update and customize the client’s charter experience.
- Upsell Without Over-Selling: Upsell additional services or extras without overwhelming your clients, by setting a defined quantity for each extra service and offering it in a balanced and customer-friendly way.
By the end of this workshop, you’ll have the tools to deliver an exceptional check-in experience that boosts customer satisfaction, streamlines your operations, and helps your clients enjoy a seamless, stress-free start to their trip. Learn about boosting your business at the Booking Manager Academy Online Event - held on July 3rd at 11:00 am (CET).
Q&A is an integral part of each webinar so prepare your questions and stay courious! See you there!
