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Anonymised Communications in the System

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
Application Form
Ema Škabar

Clients Speak For Themselves

Before using Booking Manager System, we were creating our offers at the beginning of the year and then copy and paste them manually when someone made an inquiry.

Ema Škabar,
General Manager, Orvas Yachting 20 25 5 39
Marek Stryjecki

Clients Speak For Themselves

Thanks to the promptness and simplicity of Booking Manager features, our job have become so much easier. We are now able to react among first to each client enquiry. It gives us an advantage over the other agencies which increases our chance to win a booking.

Marek Stryjecki,
CEO, Odisej Yachting 20 25 5 39
Maja Šironja

Clients Speak For Themselves

We couldn't imagine working without the System! Also MMK staff is the most friendly and helpful, this is what we find very important!

Maja Šironja,
Booking Manager, Under The Heavens Sailing 20 25 5 39