Booking Manager gives you a possibility to generate the precise report about financial performance of all your customers or just for your new partners. The System remembers your booking history so you can display values for any period that you select and track the progress of individual partner. The report will show the number of reservations each client has made and also in details how much profit you have earned in selected period.
You can create a ‘Conversion Rate’ report and see how many requests from each client have actually been converted to a fixed booking. This unique feature will give you exact information on total number of requests, confirmed bookings and conversion rate in percentage.
Once you have a clear overview of cooperation efficiency, you can easily decide how to improve business relationships. For example, if the report suggests that you have a loyal client with high conversion rate you can consider rewarding him and for the ones with lower conversion rate find ways to motivate them and gain more successful bookings.
We couldn't imagine working without the System! Also MMK staff is the most friendly and helpful, this is what we find very important!
"Customer experience is our highest priority and we wanted the website to reflect that. By simplifying the booking process our clients are able to get all the information needed to book the sailing Hollidays that fit their needs. Bareboat, crewed or cabin, our website offers it all!"
“When we decided it was time to redesign our high-performing website and give it a fresh look, we knew that we will again choose MMK because this was the only logical choice to get the job well done, considering their industry expertise and yacht charter know-how.”
