Join Booking Manager Academy online event: Create a Stress-Free Charter Start for Every Client.
Elevate your customer experience with a smoother, smarter charter check-in process. In this Academy episode, we’ll show you how to simplify every step of check-in, reducing paperwork, saving time for your team, and creating a stress-free start to your clients’ charter experience right before your guests start getting ready for their charters in 2026. You’ll discover how to streamline communication, collect key information ahead of arrival, and keep everything organized in one place so check-in day runs effortlessly.
Learn how to:
- Share essential base information in advance: Send clients everything they need before they arrive so they feel informed, prepared, and confident.
- Collect crew details ahead of time: Use the crew list link to gather all required documents and information in advance, eliminating last-minute paperwork.
- Send contracts and charter documents digitally: Allow clients to review and sign important documents before check-in, making the process faster and more efficient.
- Centralize everything with the My Trip link: Provide clients with a personalized link where they can access all booking details—including base information, crew lists, extras, payments, and documents - in one convenient place.
- Add last-minute extras in seconds: Easily update bookings with additional services or extras using a quick scanning feature.
- Upsell naturally and seamlessly: Offer additional services without overwhelming clients by setting clear quantities and presenting extras in a simple, client-friendly way.
Rewatch the season held on April 16th at 11:00 am (CET) and learn all you need to simplify your check-in process.
Q&A
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Will notifications be enabled for updates such as changes to the crew list, additions of extras, or when the license is uploaded, especially since these changes are often made at the last minute?
BMA: .
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What is the difference between the three types of remarks: general remarks, internal remarks, and check-out remarks?
BMA:
